The only JURA-certified Hospitality & Service Center in the U.S. is a one-of-a-kind destination for coffee enthusiasts. Visitors can explore the complete JURA collection and enjoy freshly ground, bean-to-cup coffee never capsuled. The center also provides expert repair and refurbishment of JURA fully automatic coffee machines according to the brand’s exacting standards, with prompt turnaround for customers who ship their machines for service. The center is operated in partnership with Bates Enterprises, a Lancaster County business.

A friendly greeting

In the reception area, your JURA fully automatic coffee machine will be immediately entered into our service process, where it will be transferred to a JURA service specialist. While you wait, you’ll be invited to a enjoy a coffee specialty.

Your diagnostic assessment

You and our service specialist will meet and review your machine’s data and a diagnostic report, which can provide you with valuable tips and tricks for extending the lifespan of your machine. If your machine needs service or repair, our specialist will provide you with a binding quote to perform the service.

Concierge service

In a hurry? Drop off your fully automatic coffee machine using our convenient drive-up service during regular business hours—no appointment required. A JURA specialist will perform a diagnostic check and contact you with service recommendations and a binding quote for your approval before any work begins.

State-of-the-art facility

The center embodies the same innovation, digital technology and ergonomic workstations from JURA headquarters in Switzerland. This assures every service performed is efficient, completed to JURA’s high-quality standards, and provides a safe and comfortable environment for our service specialists.

Expertly trained

Our highly trained service technicians work quickly and efficiently to maintain and repair coffee machines according to our premium quality standards. We use only genuine replacement parts to support reliable performance and extend the life of each machine. This commitment to quality also helps keep service costs clear and transparent.

Experience our machines

JURA creates exceptional coffee specialties from freshly ground beans at the touch of a button. Explore our current collection in a relaxed setting and find a model that best suits your needs. Our experts are available to answer your questions and help you select the right machine, accessories and care products.

Come visit us:
1475 East Main Street 
Mount Joy, PA 17552

Phone: 717-492-4433

Hours:
Monday - Friday: 8:00am – 3:00pm