Do you have any questions about a JURA product or do you need help operating your fully automatic coffee machine? We’d be glad to help you.

Customer support

Give us a call - we’ll provide you with competent and tailored advice.

Tel. 1-800-220-5701

Digital customer Support

Would you rather get in touch on a straightforward video call? Call customer service and let us know you’d like to use video calls. You’ll then receive an text with a link you can use to contact digital customer support.

Tel. 1-800-220-5701

J.O.E.®

Do you already know J.O.E.®? You can contact digital customer support quickly and conveniently using our app. You also have the option of sharing your fully automatic coffee machine data with us so we can provide you with even more efficient support.

JURA Inc.
P.O. Box 9
20 Craig Road
Montvale, NJ 07645

Phone 1-800-220-5701
Fax 1-201-767-9684

Call our toll free help line: 1-800-767-3554. 

Monday through Friday 
8:00 am – 8:00 pm Eastern Standard Time 
Saturday 
9:00 am – 5:00pm Eastern Standard Time

Please feel free to call at any time. If you are connected to our voicemail, please do not hang up. Leave your name, telephone number and when we can return your call. Please also leave the model number of your JURA product located at the bottom of your machine.