If you have questions about one of our products or need help with using it, contact JURA's customer support team for fast, expert, one-on-one support.

P.O. Box 9
20 Craig Road
Montvale, NJ 07645

Phone 1-800-220-5701
Fax 1-201-767-9684

Call our toll free help line: 1-800-767-3554. 

Monday through Friday 
8:00 am – 8:00 pm Eastern Standard Time 
9:00 am – 5:00pm Eastern Standard Time

Please feel free to call at any time. If you are connected to our voicemail, please do not hang up. Leave your name, telephone number and when we can return your call. Please also leave the model number of your JURA product located at the bottom of your machine.