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Hotline & Customer Support

If you have questions about one of our products or need help with using it, contact JURA's customer support team for fast, expert, one-to-one support.

Mailing address

JURA Inc.
P.O. Box 9
20 Craig Road
Montvale, NJ 07645

Phone 1-800-220-5701
Fax 1-201-767-9684

CALL our toll free HELP LINE: 1-800-767-3554
Monday -Friday 9AM to 9PM and Saturday 9AM to 5PM Eastern Standard Time.

Feel free to call at any time. If you are connected to our voicemail, PLEASE DO NO HANG UP. Leave your name, telephone number and when we can call you back. Please also leave the model number of your JURA product if you know it (see bottom of product)