Everyday care

To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

• Empty coffee grounds container and drip tray every day and rinse with hot water.
• Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
• Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.

Integrated cleaning programme

The cleaning programme of your ENA 3 AND 5 can be started in two ways:

• With display prompt:

CLEAN / READY appears on the display. Open the cover behind the Rotary Switch and press the maintenance button. EMPTY TRAY appears. Now follow the instructions on the display.

• Without display prompt:

READY appears on the display. Press and hold the P button until RINSE appears. Press the Rotary Switch. RINSE appears on the display. Turn the Rotary Switch until CLEAN is displayed. Now press the Rotary Switch. EMPTY TRAY appears. Now follow the instructions on the display.

• Note: While PRESS RINSE is shown on the display, the cleaning programme cannot be started.
• Our tip: Always remove the drip tray for about 10 – 15 seconds, even if it has already been emptied before starting the cleaning programme.
• Our tip: If the message ADD TABLET does not disappear, this means the powder shaft was not closed properly. Please close it again in order to continue with the cleaning process.

Integrated descaling programme

The descaling programme of your ENA 3 AND 5 can be started in two ways:

• With display prompt:

DE-SCALE/READY appears on the display. Open the cover behind the Rotary Switch and press the maintenance button. EMPTY TRAY appears. Now follow the instructions on the display.

• Without display prompt:

When the display shows READY, press and hold the maintenance button until RINSE appears on the display. Press the Rotary Switch to enter the programme step. RINSE appears on the display. Now turn the Rotary Switch until DE-SCALE is displayed. Press the Rotary Switch. EMPTY TRAY appears on the display. Now follow the instructions on the display.

If DE-SCALING remains displayed for a long time, this means the descaling programme was started with too much liquid or water was topped up before the water tank was empty.

• Our tip: Restart the descaling programme with 0.5 l water. All the water in the water tank is sucked out during the programme. Please do not replenish water until the display prompts you to do so.

If DE-SCALE is displayed even though the CLARIS filter cartridge is inserted, this means the filter was not activated in programming mode.

• Our tip: Remove the filter and run the descaling programme. Then insert a new filter and activate it in programming mode.

Changing CLARIS filter cartridges

The filter change programme of your ENA 3 AND 5 can be started in two ways:

• With a display prompt:

When READY/FILTER is shown on the display, open the cover behind the Rotary Switch and press the maintenance button. INSERT FILTER appears on the display. Insert a new filter and press the Rotary Switch. Now follow the steps described in the instructions for use.

• Without display prompt:

When the display shows READY, press and hold the maintenance button until RINSE appears on the display. Press the Rotary Switch to enter the programme step. RINSE appears on the display. Now turn the Rotary Switch until FILTER is displayed. Press the Rotary Switch. INSERT FILTER appears on the display. Now follow the steps described in the instructions for use.

• Note: The water may be slightly discoloured. This is not harmful to health and does not affect the taste.
• Our tip: The CLARIS filter cartridge should be replaced every two months if you do not prepare many beverages, even if no message appears on the display.

Cleaning the Easy Cappuccino frother / fine foam frother

If the Easy Cappuccino frother / fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• Note: the Easy Cappuccino frother / fine foam frother can be completely disassembled for the purposes of giving it a thorough clean.
• Tip: to ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner from time to time.

Cleaning the Professional Cappuccino Frother / Professional fine foam frother

If the Professional Cappuccino Frother / Professional fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• To ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner regularly.

• The Professional Cappuccino Frother can be completely disassembled for the purposes of giving it a thorough clean.

Coffee taste and coffee temperature

Coffee taste:
Are you dissatisfied with the coffee taste? A poor coffee taste may be due to the following possible causes:

• Your coffee beans are “sour”. Empty the bean container and fill it with fresh beans.
• Our tip: You can adjust the coffee strength to your personal taste before your drink is prepared. Before preparing your drink, turn the Rotary Switch to select MILD, NORMAL or STRONG.

Coffee temperature:
Is your coffee not hot enough? A coffee temperature that is too low is frequently due to the following cause:

• If you are not using a CLARIS plus filter cartridge, your machine might have built up limescale deposits. Check the water hardness, set the machine to the correct water hardness in programming mode, and perform descaling.
• Our tip: Pre-heat your cup!

Milk foam

The ENA3 is fitted as standard with the 2-stage frothing nozzle.

• Please note that the nozzle always has to be cleaned well after preparing (foaming) milk.
• Our tip: After preparing milk, prepare half a cup of hot water. This will rinse the nozzle and spout.
• Our tip: If you are not using a CLARIS filter cartridge, you can run the descaling programme because calcium deposits can impair steam preparation.

Display and text messages

DE-SCALE/READY is displayed despite the CLARIS filter cartridge being used.

• The CLARIS filter cartridge was inserted but not activated in programming mode.
• Our tip: Remove the filter from the water tank and run the descaling programme. Then insert a new filter and make the appropriate setting on the machine.

The descaling programme cannot be started.

• The machine was set to using the filter in programming mode.
• Our tip: Remove the CLARIS filter cartridge and set the water hardness.

DE-SCALE/READY is displayed for a long time.

• The descaling programme was started with too much liquid or water was topped up too soon. All the water in the water tank must be sucked out during the descaling programme.
• Our tip: Perform the descaling programme again with 0.5 l water.

READY is displayed but the coffee does not taste good.

• The descaling programme has been run with a CLARIS filter cartridge inserted but without the filter being activated in programming mode.
• Our tip: Remove the used filter, insert a new one and make the appropriate setting on the machine.

EMPTY GROUNDS is not displayed.

• The drip tray was removed for more than 10 seconds but the coffee grounds were not emptied. Empty the coffee grounds container and drip tray and replace.
• Our tip: Only empty the drip tray when the machine is switched on.

Caramelised coffee beans

To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.