Integrated cleaning programme

It is possible to start the cleaning programme of your IMPRESSA C9 in two ways:

• Cleaning after a prompt:

Precondition: READY/CLEAN is displayed. Briefly press the maintenance button. EMPTY TRAY appears on the display. Now follow the instructions on the display.

• Cleaning without a prompt:

Precondition: READY is displayed. Keep the Rotary Switch pressed until RINSE appears. Press the Rotary Switch to enter the programme item. Turn the Rotary Switch until CLEAN is displayed. Press the Rotary Switch immediately. EMPTY TRAY appears. Now follow the instructions on the display.

• Note: Your IMPRESSA C9 will display READY again if no other programme item is selected in the maintenance menu within about 5 seconds.

Integrated descaling programme

Note: Do not switch your IMPRESSA C9 off to start the descaling programme. The descaling programme can only be performed when the machine is switched on.

It is possible to start the descaling programme of your IMPRESSA C9 in two ways:

• Descaling after a prompt:

Precondition: READY/DE-SCALE is displayed. Briefly press the maintenance button. EMPTY TRAY appears on the display. Now follow the instructions on the display.

• Descaling without a prompt:

Precondition: READY is displayed. Keep the Rotary Switch pressed until RINSE appears. Briefly press the Rotary Switch again to enter the programme item. Turn the Rotary Switch until DE-SCALE is displayed. Pressing the Rotary Switch starts the programme. EMPTY TRAY is displayed. Now follow the instructions on the display.

• Note: Your IMPRESSA C9 will display READY again if no other programme item is selected in the maintenance menu within about 5 seconds.

Note: If DE-SCALING remains displayed for a long time, this means the descaling programme was started with too much liquid or water was replenished before the tank was empty.

• Tip: Start the descaling programme again with 0.5 l water. All the water in the water tank is sucked out during the programme. Please do not replenish water until the display prompts you to do so.

If READY/DE-SCALE is displayed even though the CLARIS filter cartridge is inserted, this means the machine was not changed over to using a filter in programming mode.

• Tip: Remove the filter and run the descaling programme. Then insert a new filter and change the machine over to using a filter.

CLARIS filter change

It is possible to start the filter change programme of your IMPRESSA C9 in two ways:

• Changing the filter after a prompt:

Precondition: READY/FILTER is displayed. Briefly press the maintenance button. CHANGE appears in the display.
Insert a new filter and turn the selector switch on the cappuccino frother to Steam.
Now press the maintenance button. FILTER RINSING appears on the display and your IMPRESSA C9 starts to rinse the filter.
Rinsing of the filter stops automatically after approx. 500 ml.

• Changing the filter without a prompt:

Precondition: READY is displayed. Keep the Rotary Switch pressed until RINSE appears. Press the Rotary Switch to enter the programme item. Turn the Rotary Switch until FILTER is displayed. Press the Rotary Switch to start the filter change programme. CHANGE is displayed. Now follow the instructions on the display.

• Note: The water may be slightly discoloured during rinsing of the filter. This is not harmful to health.
• Tip: The CLARIS filter cartridge should be replaced every two months if you do not prepare many beverages, even if no message appears on the display. You can monitor the elapsed time by referring to the date plate on the cartridge holder.

Coffee taste and coffee temperature

Coffee taste:
Are you dissatisfied with the coffee taste? A poor coffee taste may be due to the following possible causes:

• The amount of powder (coffee strength) is not set according to your taste. Please note that the amount of powder can be selected individually for each beverage you prepare.
• The descaling programme was performed with the CLARIS filter cartridge inserted. In this case, remove the filter, insert a new one and change the machine over to using the filter in programming mode.
• Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.

Coffee temperature:
Is your coffee not hot enough? A coffee temperature that is too low may be due to the following possible causes:

• The coffee temperature has not been set to HIGH. Please note that the temperature can be set individually for each coffee product (to "NORMAL" or "HIGH").
• If you are not using a CLARIS filter cartridge, the machine might have built up limescale deposits. Check the water hardness, set the machine to the correct water hardness and perform descaling.
• Tip: Pre-heat your cup!

Milk foam

If the milk is not frothed, this means the cappuccino frother (fine foam frother) is blocked. Remove the frother, dismantle it and clean it thoroughly.

• Please note that the frother always has to be cleaned well after preparation of milk or milk foam.
• Tip: Use the special JURA Cappuccino Cleaner for cleaning.
• Note: The fat content of milk does not influence frothing. It is also possible to use low-fat milk.
• Tip: If you are not using a CLARIS plus filter cartridge, the descaling programme can be run because calcium deposits in the pipes can impair steam preparation.

Cleaning the Easy Cappuccino frother / fine foam frother

If the Easy Cappuccino frother / fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• Note: the Easy Cappuccino frother / fine foam frother can be completely disassembled for the purposes of giving it a thorough clean.
• Tip: to ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner from time to time.

Cleaning the Professional Cappuccino Frother / Professional fine foam frother

If the Professional Cappuccino Frother / Professional fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• To ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner regularly.

• The Professional Cappuccino Frother can be completely disassembled for the purposes of giving it a thorough clean.

Display and text messages

READY/DE-SCALE is displayed despite the CLARIS filter cartridge being used.

Reason: The CLARIS filter cartridge has been inserted without the machine being changed over to using the filter in programming mode.

Remedy: Remove the filter from the water tank and run the descaling programme. Then insert a new filter and change the machine over to using the filter.

READY/DE-SCALE is displayed for a long time.

Reason: The descaling programme was started with too much liquid or fresh water was replenished too soon. All the water in the water tank must be sucked out during the descaling programme.

Remedy: Run the descaling programme again with 0.5 l water.

READY is displayed but the coffee does not taste good.

Reason: The descaling programme has been run with a CLARIS plus filter cartridge inserted without the machine being changed over to using the filter.

Remedy: Replace the used filter and change the machine over to using the filter.

Everyday care

To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

• Empty coffee grounds container and drip tray every day and rinse with hot water.
• Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
• Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.

Cleaning the 2@1 Cappuccino Frother

Daily cleaning

If you make Cappucino or milk you should clean the Cappuccino system daily.

• Press Rotary Switch until FILTER NO or FILTER YES appears
• Turn Rotary Switch until RINSE appears
• Press Rotary Switch to start the maintenance menu
• Turn Rotary Switch until CAPUCCINO CLEANING appears on the display
• Position container (approx. 0,5 litre) under the One Touch
• Cappuccino-Frother and press Rotary Switch
• Fill second container with 2,5 dl of water
• Add one cupful of JURA Cappuccino Cleaner
• Dip milk suction tube in second container
• The selection lever must not be in the «Steam» position!
• Press maintenance to activate cleaning cycle
• Display text: WATER FOR CAPPUCCINO
• Fill second container with fresh water
• Dip milk suction tube into this container
• Press maintenance key

The Cappuccino cleaning system stops automatically.

Rinse the One Touch Cappuccino-Frother

In addition to using the cappuccino cleaning system, you should also remove the One Touch Cappucino-Frother regularly and rinse it under running water.

• Remove the One Touch Cappuccino-Frother from the IMPRESSA Z5/X5
• Dismantle frother
• Rinse all parts of the frother under running water
• Reassemble the frother and reattach to machine
• Please make sure that the aperture of the air supply (= red circle) is rinsed very carefully and is free of impureness. Please don’t clean the frother with sharp tools!